Building trust through proactive uptime monitoring

AlertsDown was created by site reliability engineers who kept hearing the same story: outages were found by customers first. We are on a mission to change that with transparent monitoring, intelligent alerting, and a platform teams love to operate.

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Our story

What started as an internal toolkit for keeping an international SaaS platform online quickly became an indispensable service for peers. After one particularly sleepless incident, we open-sourced our playbooks, automated the alert workflows, and turned those lessons into AlertsDown.

Today, hundreds of teams rely on AlertsDown to watch over their websites, APIs, and infrastructure. We continue to ship improvements that make on-call rotations calmer and customer experiences smoother.

Mission & promise

  • Visibility without noise: Deliver the signal you need, when you need it.
  • Customer empathy: Every feature is measured against real downtime stories.
  • Trustworthy data: Redundant checks, global probes, and transparent incident timelines.
  • Privacy by design: Security reviews and encryption across every integration.

What guides our decisions

Put customers first

Downtime is stressful. We focus on calm interfaces, clear alerts, and support you can reach any time.

Automate responsibly

Automation should accelerate humans, not replace them. Our platform highlights context so responders act quickly.

Stay transparent

Every check, alert, and incident timeline is audit-friendly. We believe trust grows with clarity.

Build for scale

From single-URL monitors to enterprise networks, AlertsDown scales without adding operational overhead.

Milestones on our journey

  1. 2021

    Prototype built inside a global SaaS company

    AlertsDown began as an internal incident response tool to replace brittle cron scripts.

  2. 2023

    Public beta with multi-region probes

    We opened the platform to design partners, adding real-time dashboards and notification rules.

  3. 2024

    Launched SSL and API monitoring

    Expanded coverage beyond simple uptime checks to certificate expiry tracking and API schema validation.

  4. 2025

    Introduced trust analytics

    Deliver executive-ready reports with monthly uptime scores, mean-time-to-recovery insight, and root-cause patterns.

Ready to protect your customer experience?

Spin up global monitors, configure smart alerting, and keep watch on every dependency from one dashboard.

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